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Help desk

Frequently Asked Questions

Short answers. If yours is missing, WhatsApp 8445619130.

Still need a human?

Call or WhatsApp 8445619130. Same-day needs are faster by phone than email. Office reference: Clock Tower, Dehradun – 248001.

FLEET

Vehicles you can book

Prices and availability come from our live fleet list. Category photos may be temporary placeholders until replaced with real fleet shots.

FAQ

Questions

Do Dehradun prices and cars apply in other cities?

No. Fleet pages, model pages, and the amounts on this FAQ are for Dehradun bookings. Another city is a quote with that city named. It does not assign a Dehradun vehicle.

What documents do I need?

Self drive: valid driving licence (1+ year), government photo ID, and a refundable deposit. With driver: just a contact number and pickup point. NRI guests can share documents on WhatsApp before arrival.

What is the security deposit?

For a Dehradun vehicle it varies by model and is confirmed on that vehicle page. It is not a national deposit for other cities.

Fuel policy?

As-is / as-is by default. Full-to-full on request. You pay for the fuel you burn.

Late return?

Grace period is usually 60 minutes. After that, hourly or a full extra day — we tell you before you leave.

How do I book any vehicle?

Call or WhatsApp Arora Cars on 8445619130. Share dates, pickup point (hotel, railway station, ISBT, Jolly Grant Airport) and we confirm the vehicle within minutes.

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