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Frequently Asked Questions

Short answers. If yours is missing, WhatsApp 8979490332.

Still stuck?

Call is faster than email. We are a rental desk, not a ticket queue.

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Vehicles you can book

FAQ

Questions

What documents do I need?

Self drive: valid driving licence (1+ year), government photo ID, and a refundable deposit. With driver: just a contact number and pickup point. NRI guests can share documents on WhatsApp before arrival.

What is the security deposit?

It varies by vehicle — typically ₹1,500–₹5,000 for scooty/bike, ₹4,000–₹15,000 for cars, more for luxury. Refunded after inspection.

Fuel policy?

As-is / as-is by default. Full-to-full on request. You pay for the fuel you burn.

Late return?

Grace period is usually 60 minutes. After that, hourly or a full extra day — we tell you before you leave.

How do I book any vehicle?

Call or WhatsApp Arora Cars on 8979490332. Share dates, pickup point (hotel, railway station, ISBT, Jolly Grant Airport) and we confirm the vehicle within minutes.

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